SFTP outage on transfer.chain.io

Resolved
Resolved
After 4 hours and 10 minutes

We have not seen further issues since 14:37 UTC and have closed this incident.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 55 minutes

The service is fully recovered, and we will be monitoring closely over the next few hours.

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Recovering
After 53 minutes

The service is in the process of recovering and we expect a full resolution within a few minutes.

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Investigating

We are currently investigating an issue connecting to our transfer.chain.io service via SFTP

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Began at:

Affected components
  • SFTP
    • transfer.chain.io