Portal Slowness


We've now resolved the incident. Thanks for your patience.

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We've resolved the underlying issue and portal performance is back to normal.

Some flows may be experiencing slowness which will resolve over the next several hours. Any flow statuses reported in the portal are accurate.

We will provide an additional update when all performance is back to normal.

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We are currently experiencing slowness of several seconds and some timeouts when accessing portal.chain.io.

Data processing is still functioning.

We will provide additional updates as information becomes available.

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Began at:

Affected components
  • Portal