Resolved
Resolved

From approximately 7:20 AM EST until 8:18 AM EST, one server in our api cluster was reporting 5XX errors back to clients due to a networking failure. This server has been removed from the cluster. Any requests in which you received a 5XX error are safe to retry.

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Recovering

We've fixed the core issue, and are waiting for things to recover. We will notify customers directly if there are any API errors that are affected.

Identified

There is a network connection issue that is causing a small percentage of errors. We are actively working to resolve the issue and will update accordingly.

Investigating

We are currently experiencing API connectivity issues. We are working to resolve the issue and will provide updates accordingly.

Began at:

Affected components
  • Data Processing Flows
    • General Data Processing
    • Flow - API